Privacy Policy

Millmead Optical Group (referred to below as “we” or “us”) treats with the utmost care and respect the personal information you may supply to us on this site and recognises the importance of protecting your privacy online. Here we explain what information we collect, what we do with it, who else may have access to it, and what controls you have.

1. What information do we collect about you?

We collect the information you supply when using this site. If you contact us by submitting an email enquiry we may ask you to submit information such as your name, email address, postal address and telephone number. If you register for online ordering, then the necessary information to facilitate this is also collected.

We do not automatically capture or store other personal information relating to visitors to this site [other than to log IP addresses (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.

2. How do we use your information?

This information we collect about you is used to process orders, for customer care, to generate aggregate statistics about our site visitors, to improve the content of our web pages, to administer this site and to send you information you have requested.

If you consent we may also use your information to contact you by telephone, email or post from time to time about products, services, promotions or special offers that may be of interest to you. You can stop this happening at any time by using the contact us page.

3. With whom is the information shared?

We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Millmead Optical Group or visitors to this site.

This site may from time to time contain links to other sites. We are not responsible for the privacy policies or the content of any such sites and we encourage you to read these carefully. Any information you supply on such sites will not be within our control.

4. Your acceptance of these terms and your rights

By using this site, you consent to the collection and use of the information we collect about you as described above. If we change our privacy policy in any way, we will post these changes on this page.

You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent us using your personal information to contact you about products, promotions or special offers that may be of interest to you.

Please email any questions you have about privacy to us at Please note that calls to our customer service team may be recorded for quality and training purposes.